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Excellent products - excellent customer service

All Rusty von Racker products are designed with special attention to details. They are made by hand with great care. Our customer service is the same. We offer advice and help you if you have any questions. If you don't believe us, try it!

 

Kostenloser VersandReduced shipping costs!

We deliver worldwide. As we offer our German customers free delivery, we decided to reduce the shipping costs for other countries by this amount. 


 

 

30 Tage Rückgaberecht 30-days-money-back guarantee

If you do not like the item you ordered, you can return it. We will pay the delivery charges. Find out more here.


 

 

SSL-Zertifikat SSL-Certificate

By the usage of the SSL certificate we are encrypting the transfer of sensitive information as payment data, passwords and other confidential data. Our certificate is compatible up to 99,3% with all internet browsers. Mobile devices as iOS, Android, Windows Mobile and Blackberry are supported by it as well.

 

 

Geprüfter Webshop Geprüfter Webshop

Proven Webshop is a German vendor who is assigning a testing seal. The check criteria’s are including all aspects which are important for a secure and consumer-friendly online shopping. This is especially the verification of the supplier, the control of the service and the abidance with the law.


 

Versand DHL Green DHL Green delivery

We are shipping our products clime-neutral and contribute sustainably to climate protection. As part of the GoGreen climate protection programme, DHL calculates the emissions generated by transport using a method based on the „GHG Protocol for Products“- standard. In accordance with the specifications of the Kyoto Protocol, these emissions are offset by climate protection projects.


 

Handmade in Germany Handmade in Germany

Todays “modern time” reinterpret the idea of the word manufactory in terms of manual production. Manufacture products are connected with high quality, luxury and exclusiveness.


 

Kostenloser Rückversand Free and easy returns

If you do not like the item you ordered, you can return it. We will pay the delivery charges. Find out more here. 


 

FAQ We are glad to inform you!

Take a look at our „Frequently asked questions“ page where you can find a list of answers to questions on various subjects. 


 

Persönliches Gespräch Do you want to talk to us?

If you want to talk to us in person call us on 0049 28 45 – 60 89 500. We are looking forward to hearing from you. Our office hours are Monday to Friday from 10am to 6pm CET. 


 

eMail-Adresse Fast and easy way to ask questions

You can email a question to us, we will be glad to answer it. Our email address is info@rustyvonracker-maufatory.com. Please keep in mind that you will have to wait a little longer for an answer to an email sent after office hours or at weekend.
 


Gluecksgefuehl When will the next feeling of happiness arrive?

Receive news and do not miss out bargains – our free Newsletter makes it possible. Sign up now for Rusty von Racker Newsletter.


 

Weitere Hilfe We are happy to help!

Feel free to contact us, if you can not find what you are looking for. We are here to help. For an overview of all contact options click here